N-102Data security — Backup & Recovery
Backup & Recovery
Backups that are verified, not merely scheduled.
Almost every business has backups. Far fewer have restores. The difference only becomes visible on the day it matters, which is the worst possible time to find out that the job has been failing silently for four months or that nobody has ever tested bringing a server back.
AWhat the install covers
- On-site and cloud backup for servers, workstations, and virtual machines
- Microsoft 365 and SaaS backup — Microsoft does not do this for you
- Recovery objectives agreed in writing, not assumed
- Immutable and off-site copies so ransomware cannot encrypt the backups too
- Documented recovery runbook
O&MAfter handover
What we keep doing once it works.
Included in a management agreement. Without one, this is the part that quietly stops happening the day the installer drives away.
How managed service works →- Automated verification that a backup can actually be restored
- Failure alerting the day it happens, not at the next audit
- Periodic test restores, with results reported
- Retention reviewed against your compliance obligations
QCommon questions
Backup & Recovery, asked and answered.
- Does Microsoft 365 back up our email already?
- No, and this is the most common and most expensive misunderstanding in the category. Microsoft replicates for their own availability and offers limited retention, but they are explicit that protecting your data is your responsibility. A deleted mailbox or a ransomware event past the retention window is gone without separate backup.
- How do you know the backups actually work?
- Because they are tested rather than assumed. Automated verification confirms a backup can be restored, and we run periodic test restores and report the results. A backup job reporting success is not evidence that a restore will work.
- What happens if we get ransomware?
- Modern ransomware looks for backups first. That is why copies are kept immutable and off-site, so they cannot be encrypted along with everything else. Recovery follows a written runbook rather than being improvised under pressure.
- How fast can you get us running again?
- That depends on recovery objectives agreed in advance — how much data you can afford to lose and how long you can afford to be down. Those numbers drive the design and the cost, and they are agreed in writing rather than discovered during an incident.
T-900Next step
Every job starts with someone walking the building.
A site survey costs you nothing and produces a real drawing — device counts, cable paths, and a fixed number. Not a brochure.